What People Look For When Hiring A Roofer
The online presence of a roofing company is extremely important nowadays, when 90% of people read reviews to convince themselves of the quality of a local business, more than 85% of people say that they would buy a product or contact a business only if it has a 4-5 star rating and more than a half of the customers expect immediate answer, especially when they leave a critical review.
The Internet has become the first source of information for those seeking roofing services too. People do their best to get a complete picture before hiring a contractor, including location details, credentials, portfolio and reviews from other people. All these are part of a company’s reputation and the need for seeking out companies that provide SEO for roofers.
One aspect not to be neglected is the fact that people are looking also for negative reviews, to see the way a company is willing to cooperate with clients and solve problems that may arise.
The way a potential customer perceives your roofing company is incredibly important for the overall success of your business. If you are perceived in a favorable way, it will be easier to attract more clients and partners. On the other hand, if your image is related to unfavorable customer experiences, you need to find the best solutions to fix the problems and make people see that you are well-intentioned and willing to stand behind your work.