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The Importance of Having an Updated Google My Business Account

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Having a business profile is great, but even with a free profile provided by Google, you won’t have much control over the image and marketing performance of your business on the world wide web. The Google My Business tool was developed specifically for that, so you can effectively boost your business profile’s visibility.


As customers and leads engage with your business profile, you can use your My Business tool to engage with them by enabling direct messages and alerts. You can also use the tool to track real time information about your business and find out all the important details that make your business unique and is some of the best SEO for roofers. Additionally, Google My Business enables you to perform locally targeted SEO to ensure that your business can attract more local customers and you can start making a lot of money.


Keeping track of analytics, reviews and vital insight from customers will help your business grow and improve, and your Google My Business profile is the gateway to achieving that outcome. As such, it is extremely important to keep your profile active and use it to engage with your customers, track down reviews and engage as much and as transparently as possible, so you can enhance your business’ ability to keep track of customers’ needs and also improve its online reputation in the long run.

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How Important Are Online Reviews to a Roofing Contractor’s Reputation?

important roofing SEO customer reviews

Reviews can be extremely important for roofers and help with the overall roofing SEO performance, regardless of whether they are established or new on the market. A bad review can easily create distrust and lead clients and prospects to look elsewhere for their roofing needs. As a result, it’s important to run a tight ship when it comes to your marketing campaign, and even use methods that are designed to help improve your online reputation.


Online reviews are designed to present an honest opinion about the service of a company. As a roofer, you will want to benefit from your positive reviews, as they present an honest and trustworthy account from a client about how well you and your workers have done your jobs.


Unfortunately, not all reviews are good, and sometimes a simple mistake and an ill-tempered client can lead to a disastrous review. Although you can’t always prevent such issues, as you can’t force your clients to write good things about you, it’s possible to do damage control.


You can get in touch with that client and offer to help them fix the problem or give them a discount. You can also address similar issues on your social media page and offer to explain what the real issue was – for example, a small mistake by a new employee which would normally not be a big issue for most people, as long as it was remedied. The aim is not to be perfect, but to always try to be honest and give the impression that you will do your best to improve your service. That way, your clients will appreciate your transparency and good will.

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Google Local Service Ads for Roofing Contractors – DIY

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The Google Local Service Ads program is a “Pay Per Lead” program where you pay for leads, unlike Google’s traditional offering of pay per click where you pay for each click. You bid on how much you are willing to pay for a lead. Roofing Contractor Marketing can help you if you would like to have an expert get you going.

Below is the process to get things underway:

Step 1: Verification for Google Guaranteed Status
The program starts with business owners getting their business “verified” with license, owner background, and insurance checks through Evident or Pinkerton to earn the “Google Badge of Trust.” You are “Google Guaranteed” once you are verified. There is no cost to be Google Guaranteed. After you are verified, you can then participate in the Local Service Ad program.

The Local Service Ad program is associated with your Google My Business (GMB) listing where your badge is displayed. The LSA program promotes your GMB reviews and business offerings. Your GMB listing is more important than ever, and you need to pay very close attention to all the elements inside of your listing – especially your reviews.

Step 2: Local Service Ad Account Setup
Next, you will enter the LSA Portal via Here you will log in with the same login you use for your Google My Business login. Now you will begin to define the business leads you may be displayed for, the weekly budget, the geographic areas you want to serve, and some other details about your business.

While it is usually easy to set up initially, there is still work to get through all the setup, the verification process, and you should plan on this.

Google is shifting much of their attention to monetizing the GMB listing(s) so expect this area to continue evolving in importance and expect more costs from Google associated with it in the future.

Expectations: This is not pay per click. This is pay per lead. Which business Google serves in the top three boxes is their choice. You are not directly in control of this.

Variables for your LSA ad being served include:
Location of the person searching relative to your business location (Proximity)
Average review score – negative reviews hurt (Quality)
Responsiveness by business to the lead (Response and Performance)

Secret Variable and Expectation Caveat: This is not from Google but our experience – We believe there is a secret variable we call “click success,” meaning, “How many people choose your LSA ad, it closes, and you agree it is a lead.” This is what Google wants – nothing less.

Google wants successful leads since this is how they charge you and make money in this program. If the leads that they send you are disputed by you often and/or you don’t mark them in your portal as successful leads, we believe Google thinks you are not good at closing deals – so they stop or slow down serving your company ad in the program. They want to make the most they can from each lead, so they will optimize who gets the leads. This is not proven but purely anecdotal and logical. It is a guess from our successful clients’ experience and not so successful clients who have seen diminishing returns.

Step 3: Managing Your LSA Leads
Your LSA portal also includes lead tracking. Google will provide a listing of all leads, and you can listen to the call to ensure it is genuinely a lead. Your company can dispute sales calls made through the LSA listing or any call that is not a lead. If Google approves the dispute, you are not charged for it. Google is fair about disputes and will refund money for sales calls.

In this portal area, you can also add information about the lead. For example, lead name, etc., for you to track it along its sales path at your company. Google also gives you categories to place the lead to track its journey. You will need to play with this to get a better sense of how it can fit your lead tracking methods.

Google is changing the options inside the program regularly. By the time you read this, something will have changed. This is pay per lead – which is a compelling concept. The challenge is the lack of control the business owner has on lead volume.

Google has added a bidding system to the program, which is relatively new. How this will evolve is to be determined.

Roofing Contractor Marketing manages tons of these LSA accounts, so we are experiencing the ongoing changes daily. The LSA program is another good option, though it gives you less control than pay per click. We look at this as part of a complete online marketing effort that includes local SEO, Paid Ads, Display Ads, Social Media Ads, and LSA Ads.

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How Often Should You Refresh the Content on Your Roofing Website?

Be Informed SEO Strategies Roofing Companies Benefit

Roofing websites don’t usually have as much content as some other contractor websites, but they still require a decent amount in order to rank high in search engine result pages (SERPs) and actually help to keep your business on the map.


As you might already know, search engines like Google favor fresh content. They will be, for example, far more likely to rank a website with new content higher than one with older content, if all other parameters are pretty similar. So, if you update your site more frequently and add relevant, new content on a regular basis, you have a better chance to rank higher, get noticed, and receive more phone calls from interested customers who want you to fix their roofs.


While you don’t have to go overboard, and you can maintain a few static pages that you don’t necessarily need to change – like your Contact and About page – it’s a good idea to maintain a blog or have a few dynamic pages (such as the frequently asked questions page) which you update on a regular basis with new information and advice.


Having a blog and a section on your homepage where you show snippets of your latest blog posts to enhance the roofing SEO effectiveness can be a great idea for keeping your website “fresh” and attracting the search engine crawler more frequently. That way, your blog won’t be the only one targeted, as your homepage will also appear quite frequently among the highest ranking and most frequently updated pages on the relevant SERPs you’re aiming for.

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Taking Care of Your Marketing Needs: Is Marketing During the Holidays More Expensive?

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During the holidays, a lot of things might be more expensive or more difficult to find than at other times of the year. And it’s true, if you want to hire a marketing firm during Christmas, Halloween, Thanksgiving or Easter, it will likely cost you a little more, and you might also find that some of these companies already have their hands full. As such, it’s a good idea to plan ahead and set aside some capital, if you plan to launch an impressive holiday campaign to sell your products or services.


In the long run, however, these holiday campaigns can actually be extremely profitable. If you’re selling a product that is immensely sought after during the holidays, such as props, costumes and decorations, chances are your sales will go up very high even without spending too much on marketing or advertising. So, imagine how much more money you could make by investing a little extra cash in an online marketing firm, which can help promote your products a lot better and cheaper than, for instance, a television advertisement service.


So, even though a good marketing service during the holidays is harder to find and more expensive, it’s also true that it can multiply your earnings quite a bit, so that in the long run, your investment will definitely pay off.  Find one of the best marketing firms around

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